-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Ram compatibility with daoxx 15 hp laptop

Create an account on the HP Community to personalize your profile and ask a question
06-07-2024 07:22 PM
If your notebook has an Intel Core processor, then it supports 2 x 8 GB of memory.
You should be able to use any compatible memory brand.
I recommend Crucial memory:
Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial UK
Below is the link to the service manual:
06-08-2024 06:31 PM
I don't know of anyone who has tried that.
The manual indicates 1 x 8 GB is the max.
If you want to experiment with a 16 GB chip, run this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
If the report indicates 33,xxx,xxx, then perhaps a 16 GB memory chip will work because it is detecting the circuitry for the second memory slot and indicating the notebook should support 32 GB.
If the report indicates 16,xxx,xxx, then a 16 GB memory chip is almost 100% guaranteed not to work.
A recommended 16 GB memory chip to try if the report indicates 32 GB of memory is supported: