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‎08-25-2020 03:37 PM

HP Recommended
Product: HP SSD EX950 M.2
Operating System: Microsoft Windows 10 (64-bit)

Hello im trying to register my new m.2 i purchased to get the new firmware for it. The site says the SN is invalid. I see the site is getting updated, could that be the problem?

1 person had the same question
1 REPLY 1

‎08-28-2020 11:15 AM

HP Recommended

@Gotham_The_Kell

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

And, also try this link: https://support.hp.com/in-en/products/accessories-parts Registering HP accessories.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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