cancel
mikey59 Top Student
Top Student
9 4 0 0
Message 1 of 12
14,409
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

HP All-in-One - 24-e058cy
Microsoft Windows 10 (64-bit)

Looking for a youtube video or a service manual that would show me how to get to the hard drive on this, to replace it with an SSD.
I'm assuming the recovery media I created will restore it back to factory settings?

11 REPLIES 11
Distinguished Professor
Distinguished Professor
3,196 3,039 127 266
Message 2 of 12
13,601
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

http://h10032.www1.hp.com/ctg/Manual/c05145971

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
Reply
0 Kudos
mikey59 Top Student
Top Student
9 4 0 0
Message 3 of 12
13,077
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

One other question, will the recovery media I created reinstall on  a bare HD or does it need that hidden recovery partition as part of the process?

Reply
0 Kudos
Distinguished Professor
Distinguished Professor
3,196 3,039 127 266
Message 4 of 12
12,298
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

Hi

There are checks, but it will install on a new matching hard disk.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
Reply
0 Kudos
mikey59 Top Student
Top Student
9 4 0 0
Message 5 of 12
12,286
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

A new matching HD?

I tried replacing with a smaller SSD drive & got the screen saying;

Restoration Incomplete

The restoration did not complete

Please select one of the following buttons

And when trying, I always come back to this screen!

Reply
0 Kudos
mikey59 Top Student
Top Student
9 4 0 0
Message 6 of 12
12,268
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

And after calling in to tech support, I'm told that I'd have to pay for support to get help with this, as their tech support doesn't cover what I'm trying to do?!?

 

 

Reply
0 Kudos
Highlighted
Distinguished Professor
Distinguished Professor
3,196 3,039 127 266
Message 7 of 12
10,723
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

Because it does not match, most likely.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
Reply
0 Kudos
Distinguished Professor
Distinguished Professor
3,671 3,396 171 517
Message 8 of 12
8,360
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

Hi!, @Mikey59 :

Your AIO, is ...

Product Number : Z5P55AA

Description : HP ALL-IN-ONE - 24-E058CY

Have, HDD ...

848195-800Hard Drive - GNRC, 1TB 7200RPM SATA III 3.5"

You can replace your HDD with SSD and clone it, with Operating System, from ... https://www.easeus.com/backup-utility/migrate-windows-10-to-ssd.html

The recognized brand for SSD, are ... Sandisk, Seagate, Western Digital (WD), Crucial (by Micron), Kingston, Corsair, SKhynix, etc ...

If you prefer brand Crucial (by Micron), see ... https://www.crucial.com/usa/en/ssd?cm_re=us-footer-_-us-ssd-_-us-ssd-main-link

jgarcia33056 Tutor
Tutor
10 10 2 1
Message 9 of 12
4,388
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

837117-001 also works 

Reply
0 Kudos
Provost Provost
Provost
44,894 40,581 4,391 11,355
Message 10 of 12
4,083
Flag Post
HP Recommended

Replace HD in 24-e058cy All in One?

What was the capacity of the SSD?

 

I would not use one with less than 256 GB. 

If you really want to say thanks, click on the Thumbs up icon .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation