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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Re: Replacement motherboard
Create an account on the HP Community to personalize your profile and ask a question
04-08-2021 09:44 AM
I need a replacement motherboard for my computer. Where can I find one and what is the part number?
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Accepted Solutions
04-09-2021 04:36 PM
Thank you for the additional information, @bchandler6!
HP no longer provides the motherboard on HP PartSurfer: https://partsurfer.hp.com/Search.aspx?searchText=BV564AA
I did find the motherboard (620887-001) for sale on ebay: https://www.ebay.com/c/141141922
It is used, but all of them that I found were used or refurbished. You may want to find one that has been refurbished. I didn't recognize any of the sellers. This is why I went with ebay.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-08-2021 08:29 PM
@bchandler6 , welcome to the Community.
What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-09-2021 04:36 PM
Thank you for the additional information, @bchandler6!
HP no longer provides the motherboard on HP PartSurfer: https://partsurfer.hp.com/Search.aspx?searchText=BV564AA
I did find the motherboard (620887-001) for sale on ebay: https://www.ebay.com/c/141141922
It is used, but all of them that I found were used or refurbished. You may want to find one that has been refurbished. I didn't recognize any of the sellers. This is why I went with ebay.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-09-2021 05:03 PM
You are welcome, @bchandler6! Always glad to help.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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