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HP Recommended
HP ENVY Desktop PC TPE01-3000i (4M0M1AV)
Microsoft Windows 11

I bought an AMD Radeon card and installed it on the new HP Envy (12th gen Intel Core 7 processor, 16 Gb RAM, 64 bit OS), but this AMD card froze up the computer.

 

What would be a good video card for this machine so I can use a 2nd monitor via HDMI port? I am a business user, with occasional need for graphics (Photoshop-like apps), but not a gamer.

 

Thanks.

3 REPLIES 3
HP Recommended

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hope this answers your question re computer model and product number. I need to know what video card you recommend for a business user,  not gamer.

 

Model name: HP Envy Desktop PC TPE01-3000i (4MOM1AV)

Product ID: 00342-20851-67717-AAOEM

 

HP Recommended

hi

sorry no help

see

https://support.hp.com/us-en/product/hp-envy-desktop-pc-te01-3000i/2100903605/model/2100903609

 

and possibly if you know, the power of the power supply because not always indicated

Power Supply Type
ERROR123

https://support.hp.com/us-en/product/hp-envy-desktop-pc-te01-3000i/2100903605/model/2100903609/docum...

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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