• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-18-2024 06:45 PM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000a (207P7AV)
Operating System: Microsoft Windows 11

Hey there, my hp  omen 30l is refurbished product, and i was looking at my motherboard and noticed that there is another ssd slot kind of hidden behind my gpu but it has a cover, i checked my other ssd and it doesnt have a cover, is it like that? also, would it be fine if i took off the other cover and just put it on my ssd? 

Category:
1 REPLY 1

‎01-18-2024 07:35 PM - edited ‎01-18-2024 07:38 PM

HP Recommended

Those covers double as heat sinks and according to several sources the covers have heat sink material.

 

An NVME of 128gb or 256gb may not need a heat sink IMHO, but anything larger needs one.  If the unused cover had the heat sink material then move it to cover your NVME.  If missing the thermal pad get one.

 

I was unable to find a genuine HP cover but you might try your serial number in the site below and look for one

https://partsurfer.hp.com/partsurfer/

 

An SSD thermal pad may not be the same as an NVME thermal pad.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.