-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- SSD not beeing detected

Create an account on the HP Community to personalize your profile and ask a question
06-09-2023 04:20 AM
Hi,
So I upgraded my PC with 2tb of ram, KINGSTON SKC3000. When I installed the SSD I was able to use it for a couple of hours, but it then "disappeared". When I restart my PC I can see the drive "popping" up and I can use it for about 2-3 min sometimes, but then it disappear again. When I use Diskmanager I can see the disk, but when I try to "initiate" the disk I get an error message saying it doesn't exist.
I've checked with the store I bought it from and they have tested it, and they say it's fine and nothing wrong with the card.
I've checked with Microsoft support but they where unable to fix it.
So far I've reinstalled windows 11, checked the BIOS, a couple of Youtube videos and some tutorials on google, and many of them say I should just "initiate" the disk, but this is the problem, it doesn't work.
Any tips?
06-09-2023 04:55 PM
Ah.. There is no current possibility of having an HP consumer PC with 2TB of RAM. Probably a typo.
What is the installed processor?
The Oasis motherboard that your PC has is compatible with PCIe x4 Gen 3 SSD products.
Are you using DiskPart to configure the SSD?
Did you mean initialize, rather than initiate?
Did you give the SSD Volume a disk letter?
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"