• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-07-2023 01:51 AM - edited ‎10-07-2023 02:09 AM

HP Recommended
Product: HP Desktop PC M01-F2000i (4LSF7AV)

Hello, i try to reinstall Windows 10 on my desktop PC but installation support does not detect my nvme hard disk (ssd).

Is there anyone who can help please ? Thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2023 07:46 AM

HP Recommended

Hi:

 

Try loading the Intel storage controller drivers that I zipped up and attached below which are good for PC's with the Intel 11th - 13th gen core processors.

 

To do that, download and unzip the file I attached to its folder.

 

Copy the folder to a USB flash drive.  Plug the flash drive into an available USB port.

 

When you are at the screen where Windows cannot find any drives to install on, click on the Load driver option, and browse to the USB flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and hopefully, Windows will now install.

 

 

View solution in original post

f6vmdflpy-x64.zip
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎10-07-2023 07:46 AM

HP Recommended

Hi:

 

Try loading the Intel storage controller drivers that I zipped up and attached below which are good for PC's with the Intel 11th - 13th gen core processors.

 

To do that, download and unzip the file I attached to its folder.

 

Copy the folder to a USB flash drive.  Plug the flash drive into an available USB port.

 

When you are at the screen where Windows cannot find any drives to install on, click on the Load driver option, and browse to the USB flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and hopefully, Windows will now install.

 

 

f6vmdflpy-x64.zip
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-07-2023 08:27 AM

HP Recommended

Great ! Thank you very much ! It works very well

Was this reply helpful? Yes No

‎10-07-2023 09:17 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.