SSD upgrade on M.2 socket 3, key M (Milton)

[Hilary551]

Hello Board,

I would like to upgrade the desktop by cloning the HDD to SSD. Motherboard is Milton with Two M.2 socket 3, key M (one for SSD card PCIe x4).

I've installed 2 x 8 GB ram. Then install Kingston A2000 NVMe™ PCIe  SSD Gen 3.0 x 4 Lanes (M.2 2280), and Windows can recognize the SSD before cloning. However it cannot boot the System from SSD even I changed the BIOS, the screen is black with a cursor after booting.

HP's test show the SSD DST Short test and Long test failed. Is A2000 SSD compatible with this desktop ? 

Thanks' a lot !!!

[KrazyToad]

@Hilary551

Welcome to HP Community

I have gone through your Post and would like to help

Is the SSD Test failed, means it is a Hard drive issue. You can also contact HP Support for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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