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‎02-05-2021 06:14 AM

HP Recommended
Product: HP Pavilion all in one 200PC
Operating System: Microsoft Windows 10 (32-bit)

The screen is cracked- where can I find a replacement- please

3 REPLIES 3

‎02-05-2021 03:34 PM

HP Recommended

@Ruffino , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.  There are several models in the 200 series.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎02-09-2021 02:46 AM

HP Recommended

Hi- the model number is:

200-5112za

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‎02-09-2021 12:20 PM

HP Recommended

Thank you for the additional information, @Ruffino!

 

Here are all of the components for your AIO on HP PartSurfer: https://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=WZ963EA

 

As you will see, the Product Number WZ963EA.  You will find the Screen in the section titled "Display".  HP does not have it available.  So, you will have to search online using the part #.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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