• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Z420
Microsoft Windows 10 (64-bit)

Using Hp Z420, tyring to link a Presonus audio interface to thunderbolt connector, which I already installed. I'm using Pro Tools and a Yamaha  Dm2000 console. Can anyone help me accomplish linking all devices ? If not, I'd like to at least get the audio into Pro tools . At the very least can someone point me to the thunderbolt 2 driver-156A

1 REPLY 1
HP Recommended

Hi Wgmob,

 

Can you please confirm you have this card? https://support.hp.com/gb-en/product/hp-thunderbolt-2-pcie-1-port-i-o-card/6653751 

 

I managed to find the following details; https://support.hp.com/gb-en/document/c04283970

 

However, I'm unable to locate a W10 driver so I can only assume the card might be quite old? The only driver I can find is for W7(64bit) to W8.1(64bit), i.e. no W10 driver? You could try the W7 driver to see if that installs;

https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-z420-workstation/5225033/swItemId/wk-1...

 

Please note, as per the HP guide, the card must be installed in PCI slot 3. e.g.

 

You must install the card into the correct PCIe socket for your workstation as indicated in the following list. The socket closest to the processor is socket 1.
  • HP Z820: PCIe socket 5
  • HP Z620: PCIe socket 3
  • HP Z420: PCIe socket 3
  • HP Z230: PCIe socket 4
HP Z620 - Liquid Cooled E5-1680v2 @4.7GHz / 64GB Hynix PC3-14900R 1866MHz / GTX1080Ti FE 11GB / Quadro P2000 5GB / Samsung 256GB PCIe M.2 256GB AHCI / Passmark 9.0 Rating = 7147 / CPU 17461 / 2D 1019 / 3D 14464 / Mem 3153 / Disk 15451 / Single Threaded 2551
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.