11-08-2019 08:51 PM
When I ran the hardware diagnostics I receive the Short drive self-test failure with the below code
What does this mean? All other diagnostics passed
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11-09-2019 12:05 AM
It means error 303: Hard Disk 1 Quick Test Failure. Your hard drive has failed, or its on its way out and will need to be replaced as soon as possible. I would recommend you back up any data from it as necessary.
Since you have a CTO model, I have no way of looking up which kind of drive you have installed.
Here is your manual... https://support.hp.com/us-en/products/
11-10-2019 05:35 PM
Thanks for the response. Can you tell if its a physical fault or digital?
Will a reformat of disk fix the problem or it requires a change?
If it is not a physical fault perhaps I can clone the existing drive on to the replacement
11-10-2019 08:50 PM
Its a physical failure. What prompted you to run the test?
If its working now, I would back up any data first. Then if you want to try cloning it, you can absolutely try. It will work or it wont.
But I always advocate a clean install on a new drive. Then you have a fresh start and what ever junk you had in the registry and such will be eliminated.
But yes, you are free to try what ever you wish. 🙂