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‎08-02-2024 07:09 AM

HP Recommended
Product: HP pavilion i5-8250U, 8GB RAM
Operating System: Microsoft Windows 11

I have a HP Pavilion laptop with i5-8250u processor and 8 GB RAM on Windows 11. Every time I start the laptop it freezes and becomes very slow. I can’t even start a browser. Disk usage 100%. After waitin 1 or 2 hours disk usage drops below 20%.  When I read the specs my laptop should be able to run Windows 11.  I already tried McAfee PC optimizer without result. Please help.

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3 REPLIES 3

‎08-02-2024 09:39 AM

HP Recommended

Hi @rgorts 

 

In windows search type CMD, in the result click run as administrator and type (One at a time and then enter)

 

sfc /scannow

DISM.exe /Online /Cleanup-image /Scanhealth
Dism.exe /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /RestoreHealth

 

then restart windows and check.

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎08-05-2024 11:08 AM

HP Recommended

Hi Resistencia,

 

Thanks for your help.

The first command resulted in successfully repaired corrupt files.

However the second command resulted in error 87: the online/cleanup-image/scanhealth is unknown. The same result with third command. Are there other options to continue?

Rudolf

 

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‎08-05-2024 11:17 AM

HP Recommended

This error occurs when the command is mistyped, or you have an incorrect DISM version, update your windows.

 

  • DISM /Online /Cleanup-image /Scanhealth
  • DISM /Online /Cleanup-image /Restorehealth
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
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