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‎04-12-2024 11:36 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0046na
Operating System: Microsoft Windows 11

so basically i have contacted the support from my provider brsk, and we came to a conclusion that my pc is causing the slower speeds. We tested the speed from the same app but on my sisters laptop and that laptop was getting almost the full speed, 870Mbps from the same ethernet cable(CAT8).

so im not too sure what is causing this issue for me any suggestions would be nice. 

Category:
1 REPLY 1

‎04-12-2024 07:41 PM - edited ‎04-12-2024 07:41 PM

HP Recommended

@Damian37 , welcome to the Community.

 

I will admit upfront that I am not an expert in this area.  However, the only mention of cables in the description of your wifi adapter is CAT 5.  If you have a CAT 5 cable I suggest trying it.  Using a CAT 8 cable may cause problems.  I have seen stranger things happen in my years of using computers.  Things happen with no good explanation sometimes.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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