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HP Recommended
HP ENVY Desktop PC TE02-1000i (6L728AV)
Microsoft Windows 11

Is there any reason why an HP or any other PC would cause this ?

Are there any settings in the BIOS that I could change to avoid this to happening.

Please note I have tested the UPS several times and there seems to be no problem with it.

Is a 1000w UPS enough for my HP model ?

 

2 REPLIES 2
HP Recommended

With a new battery and a full charge you probably  have 5 minutes to shutdown the PC before power goes out.

 

I have similar unit running synology NAS and I program the NAS to shutdown  immediately.

You need to adjust the Cyberpower app on your PC to shutdown faster. 


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Thank you for your help.  

Regards

Ian

Obviously a fan of BMW motorcycles !

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