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HP Recommended

I bricked the motherboard on my Pavilion 590-p0069 desktop computer by updating bios , replacing the the Sunflower Motherboard 17516-1 942023-001 with the same one as I want to upgrade to Windows 11, what are the steps in doing this. Thank you for anyone who can help me with this. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Sunflower 942023-001 comes without a Windows product key in the BIOS.

 

You want 942023-601 which comes with a W10 product key in the BIOS, or you will have to pay for a new Windows license and product key.

 

In order to install W11, you would also have to replace the A10 processor (which is not supported for W11) with either one of these two processors:

 

HP Desktop PCs - motherboard specifications, Sunflower | HP® Support

 

AMD Ryzen 7-2700 (Pinnacle Ridge) 8 cores/16 threads
 
AMD Ryzen 5-2600 (Pinnacle Ridge) 6 cores/12 threads

 

You would also have to install a graphics card that will work with your PC's 180W power supply, as both of the above processors do not work with the onboard AMD graphics.

 

I recommend you do a cost analysis of what this will entail because it may be more cost effective to upgrade to a newer model PC (pre-owned or new) that fully supports W11.

 

Here's the service teardown video for a similar model:

 

Removing & replacing parts for Pavilion 590-a0000 | HP Computer Service

View solution in original post

5 REPLIES 5
HP Recommended

The Sunflower 942023-001 comes without a Windows product key in the BIOS.

 

You want 942023-601 which comes with a W10 product key in the BIOS, or you will have to pay for a new Windows license and product key.

 

In order to install W11, you would also have to replace the A10 processor (which is not supported for W11) with either one of these two processors:

 

HP Desktop PCs - motherboard specifications, Sunflower | HP® Support

 

AMD Ryzen 7-2700 (Pinnacle Ridge) 8 cores/16 threads
 
AMD Ryzen 5-2600 (Pinnacle Ridge) 6 cores/12 threads

 

You would also have to install a graphics card that will work with your PC's 180W power supply, as both of the above processors do not work with the onboard AMD graphics.

 

I recommend you do a cost analysis of what this will entail because it may be more cost effective to upgrade to a newer model PC (pre-owned or new) that fully supports W11.

 

Here's the service teardown video for a similar model:

 

Removing & replacing parts for Pavilion 590-a0000 | HP Computer Service

HP Recommended

Thank you very much for your quick response, what graphic card would you install/recommend if I replaced the processor with a Ryzen 7 2700. Thank you 

HP Recommended

You're very welcome.

 

I'd go with the Nvidia GT1030 2 GB GDDR5 graphics card.

 

Maybe you can find one in used but tested and working condition on eBay.

 

ASUS GeForce GT 1030 2GB GDDR5 Low Profile Graphics Card for HTPC Build (with I/O Port Brackets) : A...

 

It should be a better card than the onboard AMD graphics adapter as well.

 

That only has a 30W power draw and should work fine with your PC's 180W power supply.

HP Recommended

Hello again Paul, I asked the seller on EBAY if the motherboard that I purchased had Windows on it, he said it did but I would have to install it. Thanks again for your help. 

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

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