TPM enable

[Siamese_kitty]

Hi,so for the past hour I've been researching on how to upgrade my windows 10 OS to windows 11 OS,since I have enough storage but my tpm is disabled. So I followed the correct instructions on how to enable it,i click restart and a black screen pop up saying "a configuration change was requested to enable activate and allow a user to take ownership of this computer's embedded security device. NOTE this action will switch on the embedded security device,press for to enable activate and allow a user to take ownership of the embedded security system,press f2 to reject this change request _"

I tried to press for,nothing happened. I tried to press f2..nothing happened. I don't know where I went wrong. Is it timed? Do I need to let it sit for a while?

[Paul_Tikkanen]

Hi:

Your PC doesn't meet any of Microsoft's minimum hardware requirements to run W11.

It does not have a UEFI BIOS.

It does not support Secure Boot.

It does not have a TPM 2.0 security device.

It does not have a minimum of an Intel 8th generation core processor.

So not having the TPM 1.2 security device enabled is the least of your problems.

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

The only change you need to make in the Rufus utility setup is to change the Partition Scheme from GPT to MBR because your PC does not have a UEFI BIOS.

[Siamese_kitty]

Does taking out the battery help? I can locate it fine

[Siamese_kitty]

When I try to boot it up the same black screen comes up how can i get past it?

[Paul_Tikkanen]

There's is a little yellow button on the motherboard.  That resets the CMOS. 

Shut down the PC  

Disconnect everything attached to the PC except the keyboard, mouse and monitor. 

Press and hold down that button for 20 seconds. 

Then turn the PC and hopefully, that will set everything back to the defaults 

[Siamese_kitty]

No that didn't work,is there a way I could reset the computer since I can't get past that same screen?

 this is what the screen says,how can I fix this? Thank you for trying to help though 

[Paul_Tikkanen]

You're very welcome.

If pressing the F1 key to accept the changes does nothing, unfortunately I have no idea why it isn't working or what you can do about it.

[Siamese_kitty]

Should I take it to a shop? Is this a common thing? It never happened before. I followed all instructions carefully,I literally had no space to go wrong

[Siamese_kitty]

 these are the instructions i was following by the way,again thank you for trying to help,i have transportation to go to a shop if needed😊

[Paul_Tikkanen · Accepted solution]

I'd take it to a shop, but it is probably not worth fixing since the PC is over 13 years old.

You should have read the F10 setup instructions in the Hardware Reference Guide on your PCs support page--first document listed.

The instructions you followed are for much newer model PC's.

The TPM is referred to as an Embedded security device by HP.

Chapter 6, pages 6 & 7.  First you needed to unhide the device (page 6), then activate it (page7).

HP Compaq 6000 Pro Small Form Factor PC - Setup and User Guides | HP® Support

Not all 6000 Pros have TPM 1.2 security devices.

Now that the PC is frozen on that screen as I had posted earlier, I have no idea what can be done to make things right again.

Hopefully a reputable PC repair shop will know what to do, and it won't cost you more than the PC is worth to get it fixed.