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HP Recommended
HP 32s Display
Microsoft Windows 11

The mouse and keyboard that came with my 32" HP Monitor are not working very well. The mouse needs to constantly be moved from one type of surface to work and then works for a miinute or 2 then needs to be moved to a diffeerent surfaace to work properly but even then is inconsistent. As you can see in my typed words where it is very sensitive and types more than 1 letter at a time and then needs to bbe movewd again. The keyboards

1 REPLY 1
HP Recommended

hi

The mouse needs to constantly be moved from one type of surface to work and then works for a miinute or 2 then needs to be moved to a diffeerent surfaace to work properly

 

What type of surface do you use a mouse pad each time?

then, I do not understand very well, if you speak of the keyboard?

As you can see in my typed words where it is very sensitive and types more than 1 letter at a time and then needs to bbe movewd again.

what are you moving here?

If the batteries are original, try replacing them to see

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