USB - 12/12/2014 12:00:00 AM - 35.0.56.52825 will not update

[HP_Jake]

receiving error:  Install error - 0x80070103

[Paul_Tikkanen]

See if the info at this discussion resolves the problem...

Solved: Windows 11 Update - Hewlett-Packard - USB - 2/10/2017 12:00... - HP Support Community - 8420...

[HP_Jake]

Did not work. I tried it twice. On the second try the troubleshooter didn't find the update available and when I run the updates it shows up. I restarted the system twice and the update is still there and shows as pending.

BTW, it could be because the pending update differs from the one marked as solved.

Thanks for your help

[Paul_Tikkanen · Accepted solution]

You're very welcome.

Sorry, that didn't work for you.

I don't believe it has anything to do with the different date because I have given that suggestion to many other forum members that have gotten that USB update with several different dates.

Solved: Microsoft Windows Update Hewlett-Packard - USB - 12/12/2014 ... - HP Support Community - 836...

It has to do with HP printers and some driver that Windows thinks the printer needs and it never works for any of them.

The utility should have found the update, reported it was fixed after you check the box, so I don't know why it failed to remedy the problem.

You may find as I had explained to the other forum member that the update will eventually clear itself out after a few days/restarts.

This post was marked as solved by following the guidance where someone had the same update as yours but on a different USB driver date.

Solved: Remove Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.... - HP Support Community - 870...

What HP needs to do is to remove those updates from the Microsoft Windows update site, because they don't work and are not necessary.

[HP_Jake]

I'm sure that you're correct about the different names. I'll check to see if it disappears in the future.

Thank you very much.

[Paul_Tikkanen]

Anytime.

Hopefully it will.

[HP_Jake]

After a shutdown of the computer for 24 hours (I'm sure the time is not important) and then startup the update disappeared and is no longer visible. Thank you very much for your help.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.