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Shawoll
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Message 1 of 2
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Flag Post

Ultra slim dock

HP Recommended
Microsoft Windows XP

I’m trying to set up my elite book 850 G5 on the ultra slim dock and connect two monitors.  I have the elite book locked into the dock and one monitor and it’s not connecting.  I tried to connect wireless mouse and keyboard via the UBS port on the doc but it didn’t work; however it worked when I plugged in direct to the elite book.  Any suggestions?   I have the exact same set up in my office and I am trying to duplicate it at home but this new dock (just purchased) doesn’t seem to work.

1 REPLY 1
banhien
Level 20
Level 20
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Message 2 of 2
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HP Recommended

@Shawoll 

 

It is an older dock which is compatible with the following machines

 

HP ProBook 650 G2 Notebook PC; HP ProBook 650 G3 Notebook PC; HP Elitebook 820 G1 Notebook PC; HP Elitebook 840 G1 Notebook PC; HP Elitebook 850 G1 Notebook PC; HP EliteBook Folio 9470m Notebook PC; HP EliteBook Folio 1040 G1 Notebook PC; HP EliteBook Revolve 810 G1 Tablet; HP EliteBook Revolve 810 G2 Tablet; HP ZBook 14 Mobile Workstation

 

Your machine is not on the list.

 

Regards.

BH
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