cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Shawoll
New member
1 0 0 0
Message 1 of 2
200
Flag Post

Ultra slim dock

‎06-05-2021 08:42 AM

HP Recommended
Operating System: Microsoft Windows XP

I’m trying to set up my elite book 850 G5 on the ultra slim dock and connect two monitors.  I have the elite book locked into the dock and one monitor and it’s not connecting.  I tried to connect wireless mouse and keyboard via the UBS port on the doc but it didn’t work; however it worked when I plugged in direct to the elite book.  Any suggestions?   I have the exact same set up in my office and I am trying to duplicate it at home but this new dock (just purchased) doesn’t seem to work.

1 REPLY 1
banhien
Level 20
Level 20
98,858 37,900 12,841 27,089
Message 2 of 2
Flag Post

‎06-05-2021 03:15 PM

HP Recommended

@Shawoll 

 

It is an older dock which is compatible with the following machines

 

HP ProBook 650 G2 Notebook PC; HP ProBook 650 G3 Notebook PC; HP Elitebook 820 G1 Notebook PC; HP Elitebook 840 G1 Notebook PC; HP Elitebook 850 G1 Notebook PC; HP EliteBook Folio 9470m Notebook PC; HP EliteBook Folio 1040 G1 Notebook PC; HP EliteBook Revolve 810 G1 Tablet; HP EliteBook Revolve 810 G2 Tablet; HP ZBook 14 Mobile Workstation

 

Your machine is not on the list.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation