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‎08-12-2020 04:33 PM

HP Recommended
Product: Elitedesk 800 G4 Mini Pc
Operating System: Microsoft Windows 10 (64-bit)

Unable to detect m.2 sata 3 on my elitedesk 800 g4 mini pc. I already tried removing the hdd tray to redirect it to post. Already tried diskpart but still the drive on pcie slot is undetected. My m.2 is teamgroup MS30 SSD SATA III 256gb. 

please help

2 REPLIES 2

‎08-12-2020 04:59 PM - edited ‎08-12-2020 05:00 PM

HP Recommended

@lucydrop21,

The slot is an m.2 NVMe Key M, is that correct?  If so, why the SATA m.2 device.  That is Key B + M.

https://rog.asus.com/articles/guides/buying-an-m-2-ssd-how-to-tell-which-is-which/

start at 4:35 https://www.youtube.com/watch?v=fJCHx7mZEKo

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
M.2 vs NVME: What's the difference?
M.2 vs NVME: What's the difference?
youtube.com/watch?v=fJCHx7mZEKo
In this video I discuss the difference between an M.2 SSD and a NVME PCI-Ex4 SSD. From how to tell them apart just by looking at them and little bit about recent computer storage history of that explains how we got to this point. I hope this video clears up the technical mumbo-jumbo using simple ...
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‎08-12-2020 05:27 PM

HP Recommended

Hi, @lucydrop21 

 

To add to what wb2001 posted, the HP quickspecs for your 800 G4 DM clearly indicate that only NVMe M.2 SSD's are supported.

 

https://www8.hp.com/h20195/v2/GetPDF.aspx/c06040430.pdf

 

Actually the only M.2 SSD's supported for the entire lineup are NVMe.

 

See page 15.

 

The only SATA drives supported are the 2.5" variety.

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