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‎05-07-2020 01:15 PM

HP Recommended
Product: HP Envy 795 Desktop
Operating System: Microsoft Windows 10 (64-bit)

After a BSOD, Microsoft helped me re-install Windows 10 from a USB.

During the process they made me delete all partitions.

However, File Explorer now only recognises the SDD but not the HDD.

The HDD shows as unallocated in Disk Manager.

BIOS does recognise the HDD.

MS are due to call back tomorrow but in the meantime are there any quick fixes?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 02:18 PM

HP Recommended

Hi:

 

You should be able to use the disk manager utility to format the unallocated drive.

 

Watch this video...

 

https://www.youtube.com/watch?time_continue=2&v=3W2CYN7Ytjo&feature=emb_logo

View solution in original post

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1 REPLY 1

‎05-07-2020 02:18 PM

HP Recommended

Hi:

 

You should be able to use the disk manager utility to format the unallocated drive.

 

Watch this video...

 

https://www.youtube.com/watch?time_continue=2&v=3W2CYN7Ytjo&feature=emb_logo

Was this reply helpful? Yes No
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