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YUHC
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Message 1 of 2
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Updates Never

HP Recommended
HP Laptop 14-bs0xx

Since I got this laptop in 2018 it has never been able to do updates to Windows10.  I never had any apps I installed on it, but Chrome and Zoom.  Even with them removed and me manually uninstalling all programs that I can this last update just want update, but has taken all the space available, which causes the system to no function properly.  It's sad that my laptop from 10 years ago is better because it came it space and still updates just find.  Why do I say that? Because I can't even do a factory reset and it want allow me to remove the sign-in account.  I rem9ve 8t and it returns.  This is worst computer I've ever had and because it want update forced to buy a new one.  I want be an H) because that will take more than 3 months in this delivery craziness as it will be coming from China, which is not disclosed to the consumer when they purchase it because HP will say it will come in 2 weeks 

1 REPLY 1
banhien
Level 20
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Message 2 of 2
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HP Recommended

@YUHC 

 

What is your HP Laptop 14-bs0xx  ?  Please use the following way to find out the model/product of your machine


                     https://support.hp.com/us-en/document/c00033108


        For YOUR security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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