• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-09-2023 10:28 AM

HP Recommended
Product: HP All-in-One Desktop PC 27-cb1000i (4N1Q9AV)
Operating System: Microsoft Windows 11

I have SKO-Mem 8gb 3200Mhz 1.2v DDR4 Shared

2 slots currently occupied with ram of 8gb each and 2 slots for expansion to equal a total of 32gb

Can I add just 1 each slot of ram of 8gb or do I need to add 2 each slots of ram at 8gb for it to run properly?

Thank you

Category:
1 REPLY 1

‎01-09-2023 10:44 AM

HP Recommended

hi

your reference, does not identify the exact model, check:

https://support.hp.com/us-en/product/hp-all-in-one-desktop-pc-27-cb1000i/2101040233/model/2101040257...

you may have this motherboard ( model that I saw on some model of this list )

https://support.hp.com/us-en/product/hp-all-in-one-desktop-pc-27-cb1000i/2101040233/model/2101040257...

 

so either it is not this model, or there is a problem because it is indicated:

 

  • Two DDR4 SODIMM (260-pin) sockets
  • Supports up to PC4-25600 (DDR4-3200) for 8 GB and 16 GB

 

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.