-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
8
2
1
HP Recommended
I have Hp Envy Desctop with Baker Motherboard
https://support.hp.com/au-en/document/c06638240
I decided to ugrade my i5-10400 to I7-10700
So i bought box version I7-10700. And LOOK ....
I can’t install it!!!
look at the cutouts on the sides - they do not match!!
What i have to do )))
Thank you )))
HP Recommended
Both processors you show are Intel Comet lake with the same pin configuration.
If the i7-10700 does not fit and you can still fit the i5-10400 back in the processor socket, that rules out a processor socket issue
There has to be a physical problem with the i7-10700 processor that you bought.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community