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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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1 REPLY 1
05-20-2025 06:56 AM
Hi @JesperRdsDk,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your PC!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Key Specifications:
- Operating System: Microsoft Windows 11
- Processor: AMD Ryzen 5 2400G
- Memory: 8 GB DDR4-2666 SDRAM (1 x 8 GB)
- Storage: 1 TB 7200RPM SATA hard drive
- Graphics: AMD Radeon RX 580 (4 GB GDDR5 dedicated)
Memory Upgrade Information:
- Maximum Memory Supported: The HP Pavilion Gaming Desktop 690-0800no can support up to 32 GB of RAM.
- Memory Slots: It has 2 DIMM slots.
- Memory Type: DDR4 SDRAM
To upgrade the memory:
- Ensure your system supports the RAM size you wish to add: Check your system configuration via System Information or through hp.com using your model number.
- Select the appropriate RAM module: You can upgrade using DDR4-2666 SDRAM modules. Ensure to use exact pairs for optimal performance.
- Installation: Follow proper installation instructions which include shutting down the computer, opening the case, inserting the RAM into the DIMM slots, and checking BIOS for correct recognition.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee
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