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‎01-15-2022 06:45 PM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0083w
Operating System: Microsoft Windows 10 (64-bit)

This computer came with 8GB of RAM, so I installed Corsair DDR4 32GB of RAM today, but now my dual monitors stopped working.  They will flash and constantly make the noise that HPs make when detecting new hardware.  I replaced the HDMI cord to one of my monitors thinking it was a loose connection, but it hasn't stopped.  I finally unplugged the dual router and just went with one monitor for now.  Any ideas why the new RAM affects my dual display, and how to get back to running dual monitors?

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2 REPLIES 2

‎01-15-2022 07:01 PM

HP Recommended

@mdehaven -- what happens if you "revert" to the original RAM?

 

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‎01-15-2022 07:04 PM

HP Recommended

That's my next step, was hoping someone had the same issue before and it was an easy fix. 

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