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Carlos20201
Level 1
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Message 1 of 4
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Upgrading My HP P7-1247c to Windows 10

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QW783AA#ABA
Microsoft Windows 7 (64-bit)

I need some help with my HP Desktop I'm trying to Upgrade from Windows 7 to Windows 10, I tried to do it before but every time I try to shutdown, "the Power Blue Light still on", "still hear the Hard Drive and the fan still running", I had to Hold the shutdown button manually.............. any help how can i fix this.......??????????

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Paul_Tikkanen
Level 21
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Message 2 of 4
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Hi:

 

The only suggestion I can offer would be to see if installing the W10 64 bit chipset driver from the link below and restarting the PC, resolves the problem.

 

https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/870

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Carlos20201
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Message 3 of 4
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What would happen if i use it on PC, I'm using Operating System Windows 7 64 bit now.........

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Paul_Tikkanen
Level 21
Level 21
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Message 4 of 4
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That should be fine.

 

Just use the W7 x64 chipset driver further down the page.

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