cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
MRB68
New member
3 2 0 0
Message 1 of 6
234
Flag Post

Upgrading boot-drive SSD for more capacity

HP Recommended
HP ENVY Desktop - 795-0017na
Microsoft Windows 10 (64-bit)

Hi All,

Really hope someone will be able to help. I need more space on my boot-drive so I want to upgrade it from the current 256GB. However, after looking inside the case I'm a little confused. 

The installed SSD has a sticker saying "Western Digital PC SN520 NVMe (M. 2 2280-S3-B-M)", but printed on the motherboard, next to the SSD connection, it says clearly "M. 2SATA SSD".  So I want to confirm if the motherboard will support NVMe SSDs???

The motherboard details are as follows: 

  • HP name: Berks
  • SSID: 844C
  • Chipset: H370
    many thanks in advance & regards
5 REPLIES 5
Paul_Tikkanen
Level 21
Level 21
138,184 90,385 21,339 28,120
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

The product specs for your PC indicate it comes with a 256 GB NVMe M.2 SSD.

 

HP ENVY Desktop - 795-0017na Product Specifications | HP® Customer Support

 

Googling the WD part number you referenced indicates the drive is not mislabeled.

 

It is indeed NVMe.

 

Western Digital PC SN520 NVMe SSD | Western Digital

 

I would have to conclude that you can upgrade the storage with a larger capacity NVMe M.2 SSD, though I must admit I have never seen a NVMe drive with two notches.

 

Check your PC's M.2 slot and make sure that it only has one key and not two.

Was this reply helpful? Yes No
MRB68
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thanks for responding Paul,

 

the SSD has 2 keys M + B, however the socket on mobo only has one (on the M).

 

I was hoping a rep. from HP would respond with "official" confirmation of what can/can't be plugged in - I just want to avoid wasting my time (and potentially money) getting the wrong item.

 

much appreciate your help!

regards

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
138,184 90,385 21,339 28,120
Message 4 of 6
Flag Post
HP Recommended

You're very welcome.

 

Since this is a peer to peer forum, I don't believe that will happen.

 

Since the slot only has one key, then any NVMe drive should work.

 

If you want to talk with someone from HP,  you can try calling HP customer service at the link below, but if your PC is out of warranty they may want to charge you to answer the question.

 

Contact HP - Phone Assist | HP® United Kingdom

 

I am very confident that a NVMe drive will work.

 

If you buy one from Amazon.UK, don't they have hassle-free returns?

 

They do here in the USA.

 

 

Was this reply helpful? Yes No
MRB68
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Yep I'll give HP a call in the Morning (UK)...

 

thanks again!

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
138,184 90,385 21,339 28,120
Message 6 of 6
Flag Post
HP Recommended

Anytime.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation