• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-13-2018 02:36 PM

HP Recommended
Product: HP Envy Desktop 750-120
Operating System: Microsoft Windows 10 (64-bit)

I want to upgrade my memory for my HP Envy Desktop 750-120 PC but when I tried to buy an 8g chip there were so many to choose from.  How do I know which one will work on my PC?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2018 05:43 PM

HP Recommended

@Diehl

 

Hello;

Allow me to welcome you to the HP forums!

 

Following are the memory specs for your PC:

 

  • Dual channel memory architecture
  • Two 240-pin DDR3L DIMM sockets
  • Supports the following:
    • PC3L-12800 (DDR3L-1600)
    • PC3L-10600 (DDR3L-1333)
  • Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs

To see what you have currently, download and install this utility:  https://www.cpuid.com/

 

When that runs, select the Memory tab.

 



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-13-2018 05:43 PM

HP Recommended

@Diehl

 

Hello;

Allow me to welcome you to the HP forums!

 

Following are the memory specs for your PC:

 

  • Dual channel memory architecture
  • Two 240-pin DDR3L DIMM sockets
  • Supports the following:
    • PC3L-12800 (DDR3L-1600)
    • PC3L-10600 (DDR3L-1333)
  • Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs

To see what you have currently, download and install this utility:  https://www.cpuid.com/

 

When that runs, select the Memory tab.

 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎07-15-2018 06:40 PM

HP Recommended

Thank You I've ordered an 8g ram chip using the information you provided.

Was this reply helpful? Yes No

‎07-22-2018 07:41 AM

HP Recommended

I received my 8g ram and installed it but it appearantly wasn't the right one and now my computer won't turn on.  The power light just blinks and the monitor isn't receiving any signal.  Is there any way to fix my PC or should I start shopping for a new one?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.