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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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Hello;
Allow me to welcome you to the HP forums!
The BIOS updates are linked to this page for your PC: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3459245&swLangOid=8&swEnvOid=4054
You select the version of Windows you are running, and then, under the BIOS section, you download the BIOS for your PC.
But ... you need to check to see the version you are using at present. HP Support Assistant can tell you your current BIOS version.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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I can't tell you which file to download because I don't know which OS version you are running.
But if you go to the page link I provided and select the OS version, you should see an entry with three BIOS download files.
If the top one is version 01.35, that is the one you should download and apply.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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