Usb pinned by camera

[Adxer]

Hi can anybody know how i can fix problem with pinned usb by camera ? 

I did updates of bios, camera drivers, recovery, uinstalling drivers of camera and usb. Nothings work now im helpless cause cant update drivers with pinned up usb. It blocking all usb in manager show Power D3.

[Dilip_18]

Hi@Adxer,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing USB issues with OMEN By HP.  

I have a few recommendations 

• Make sure the Windows and HP support assistant updates are up to date. 
• Click on this link for further help https://support.hp.com/us-en/document/ish_3017455-2859555-16

If the issue still persist then I would request you to contact our HP Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: https://www.hp.com/contacthp/
 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[Adxer]

I did all but only show location of driver "0000.0014.0000.006.000.000.000.000.000" 
Can you tell me about Recovery disk from support it backup all factory function and drivers with all disks as well ?
I don't have much time to trying fix it. I need a relax but cant cause after five and half year something mess up.
Thanks for answer.

[Dilip_18]

Hi@Adxer,

Thank you for responding, I appreciate your time and effort.

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Click here for the HP Cloud Recovery Tool (Windows 10) link.

If the issue still persist then I would request you to contact our HP Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: https://www.hp.com/contacthp/

For any hardware issue or repair please click on the link Phone Assist Worldwide

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

[Adxer]

I lost the Windows with everything. Today comes the tool from hp to me and hope that it fix everything.

Thanks for answer

[Dilip_18]

Hi@Adxer,

Thank you for responding, I appreciate your time and effort.

Good to know that the issue is resolved.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

[Adxer]

The recovery manager want to extra disk from tech. support when i pług in doesnt reading usb flash which i get from shop today but before installation everything was ok...

[Adxer]

This usb tool from support hp install only drivers which i can install alone... Dont fix my problems am i did wrong or what? I paid for tool and its useless or what?

The usb camera is all the time on i cant turn off the Power of camera "d3" with this strange localization... I lost last system and usb and recovery disks. How it fix?

[Adxer]

I know whats happening.. My nvme falls down and i must enter advanced UEFI and change from storage to ahci but didnt know how t enter to Advanced UEFI can someone helps?