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04-19-2020 07:31 PM
It was a friday in the morning, i waked up and I proceeded to get into my Class (Programming) Then I played Lol for quite a time with a friend. Got tired, and I let my computer in the desktop view with no programs open. I took a shower I when I returned to my computer the screen was flickering. Which surprised me.
I got a bit scared, so I turn off my computer n went to a Local party. The next day I turned on my computer and everything seem to be normal. But after a few seconds the screen turned into changing vertical colored lines.
Sometimes I get to see a black background, with black squares. My English is not the best.
And I live in mex.
Something important to mention, is that when I plugged the computer into the tv, everything seems to be just fine.
I updated the graphics card along with the bios. It did not worked.
04-22-2020 02:40 AM
Welcome to HP Community
I have gone through your Post and would like to help
Since the TV is working fine, then it's an issue with the display on the Notebook
I suggest you contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
KrazyToad
I Am An HP Employee