Video Card - HP Support Community

FirstSource · ‎02-10-2019

I am running a CAD program that does not respond to the graphics very fast when in 3D rendering mode. Tech support indicates it is most likely my graphics card. Is is possible to put a faster card in or make it faster?

23-k300xt

J6S79AV#ABA

Intel(R) Core(TM) i7-4785T CPU @ 2.20GHz

16GB (2 = 8GB Samsung 1600MHz)

System Board: 2B2B 000

System Bios: 80.02

Intel(R) HD Graphics 4600

20.19.15.5058 (8/16/2018)

Memory : 2,161 MB

Thanks

Keith

old_geekster · ‎02-10-2019

@FirstSource , welcome to the forum.

Here is the Product Specifications page for the computer. The computer is Configure To Order (CTO) and there is no mention of a video slot or choice of video card. This means that it comes with Integrated Video only.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K (OC'd to 5.2 GHz); 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.

FirstSource · ‎02-11-2019

So there is no way to make this AIO computer faster in processing data and or graphics?

old_geekster · ‎02-11-2019

@FirstSource, since the computer is CTO, the best way to make it faster is to add upgraded components when you order it. HP makes it easy, but allows you to make the choice to save money if you desire.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K (OC'd to 5.2 GHz); 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++

**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.