12-04-2019 03:04 AM - edited 12-04-2019 03:06 AM
Without you identifying your desktop PC with its actual HP product name or product number that is quite difficult to say.
HP Pavilion Tp01-0034 is not an HP product.
Read the tutorial at the link below this line to learn how to identify your PC.
You can click on Accept as Solution if my post or reply was the information you were looking for that helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped by clicking on the