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02-10-2021 03:36 PM
I upgraded to Windows 10 version 20H2 and for the first time since I bought this computer a year ago the warning WHEA-logger event 17 has gone.
02-13-2021 10:24 AM
Hello, @mpw101 Welcome to the HP Support Community!
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Keep me posted. Happy to help!
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Have a great day!
02-13-2021 04:34 PM
Been here, done that many, many times.
Event 17 on PCI\VEN_10EC&DEV_8168&SUBSYS_8653103C&REV_16 has been all over Google results for years. And on many makes and models and different brands. I have posted here before.
BTW I still have a desktop and you still have a different HPSA than I do. But I know mine is the latest version.
Here is the Warning in all its glory:
A corrected hardware error has occurred.
Component: PCI Express Endpoint
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus: Device: Function: 0x1:0x0:0x0
Secondary Bus: Device: Function: 0x0:0x0:0x0
Primary Device Name: PCI\VEN_10EC&DEV_8168&SUBSYS_8653103C&REV_16
Secondary Device Name:
02-14-2021 02:00 PM
We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.