• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Desktop PC TP01-1000i (1K4B6AV)
Microsoft Windows 11

I just purchased this PC, and it says the warranty is expired.  According to the warranty card that came with it, it says there should be a 1 year warranty.  I'm trying to dispute it but the dispute warranty site is NOT working.  You can't find a phone number to talk to anyone, and the virtual assistant takes you in circles.  HP use to have great support, but this is ridiculous. 

 

2 Requests for HP-

Provide us with a number to talk to someone to fix these types of issues.

Fix your dispute warranty site.

 

Aaron

1 REPLY 1
HP Recommended

Hi @ATPC,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Please check this document and follow the steps to raise the warranty dispute:

 

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

 

Also please refer to the below link to check the warranty status.

 

https://support.hp.com/in-en/check-warranty

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support  

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.