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‎06-23-2020 12:56 PM - last edited on ‎06-23-2020 01:12 PM by Retired

HP Recommended
Product: Example: all in one pc 22-c0010
Operating System: Microsoft Windows 10 (64-bit)

New computer out of the box. Screen is cracked from inside. Unpacked it a few days ago to install it in the office. Requested  replacement. Hp. Cust. Support denied request. Denied supervisor contact. Denied their id. Only the name: GYANTA. Told me that tomorrow I should get a supervisor call me. Case n.[edit]. Cant express enough my frustration level with this kind of companies.

2 people had the same question
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Accepted Solutions

‎07-02-2020 07:00 AM

HP Recommended

Thanksnfor the reach out to help. I got a representative touch bases with me and we found a solution. Sincerely Aurel

View solution in original post

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2 REPLIES 2

‎06-24-2020 09:31 AM

HP Recommended

@Aurels, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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‎07-02-2020 07:00 AM

HP Recommended

Thanksnfor the reach out to help. I got a representative touch bases with me and we found a solution. Sincerely Aurel

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