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Aurels
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Warranty NOT honored by HP

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Example: all in one pc 22-c0010
Microsoft Windows 10 (64-bit)

New computer out of the box. Screen is cracked from inside. Unpacked it a few days ago to install it in the office. Requested  replacement. Hp. Cust. Support denied request. Denied supervisor contact. Denied their id. Only the name: GYANTA. Told me that tomorrow I should get a supervisor call me. Case n.[edit]. Cant express enough my frustration level with this kind of companies.

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Aurels
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Thanksnfor the reach out to help. I got a representative touch bases with me and we found a solution. Sincerely Aurel

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TEJ1602
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@Aurels, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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Aurels
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Thanksnfor the reach out to help. I got a representative touch bases with me and we found a solution. Sincerely Aurel

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