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‎04-08-2021 12:38 PM

HP Recommended
Product: HP Pavilion Desktop - TP01-0066
Operating System: Microsoft Windows 10 (64-bit)

My HP computer has been unuseable since purchase 9 months ago. Two external usb disk drives have been corrupted because of AMB bios bug. When will HP release the bios fix for their computers?

HP Pavilion Desktop - TP01-0066  Mar 11, 2021 — AMD Locates 'Root Cause' of USB Issues on B550, X570 Motherboards. ... AMD has come up with a fix for USB disconnection issues on B550 and X570 motherboards. The chip maker plans on issuing the patch through various motherboard vendors via an upcoming AGESA 1.2. 0.2 update.

Ronald Ledesma
1 person had the same question
2 REPLIES 2

‎04-08-2021 04:01 PM - edited ‎04-08-2021 04:11 PM

HP Recommended

Hi,

 

HP Support does not have a presence in this forum. I am a volunteer; I don't work for HP.

 

Motherboard manufacturers may begin releasing AGESA 1.2.0.2 to fix the USB problem in April 2021. I also have retail MBs using the same chipsets with no BIOS update. This is not a HP problem at this time, it appears to be a AMD problem.

 

No way to predict when HP will release this BIOS update for your PC. The latest BIOS update from Dec. 2020 can be reviewed at this (Link). 

 

Tom's Hardware (Link) has some mitigation techniques until the BIOS update is released.

 

Regards

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‎05-01-2021 06:44 PM

HP Recommended

Thank you for your help. I appreciate it, I am hoping HP will acknowledge the problem and set a timeframe for next bios release.Thanks again.

Ronald Ledesma
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