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Solved!

Which Drivers do I update?

HP Recommended
Pavilion 7N1U145
Microsoft Windows 10 (64-bit)

I am having difficulty accessing the Snip & Search App and it was suggested that I update the drivers, which I normally do through HP Support Assistant.I used the Driver App to check which needs updating.

Having difficulty deciding which drivers to update on the HP Site, there seems to be quite a few.

The drivers that the Driver App were:

 

Network adapters realtek PCle GbE controller
28.8.18=26.05.20

Sound, video & game controllers - Realtek High Definition Audio
27.11.18-26.03.20

System Devices - AMD LOG
29.04.20/09.06.20

Universal Serial Bus controllers
Realtek USB 2.0 card Reader
03.07.17-25.04.19

When I put my information into the HP Site it came up with numerous updates listing my Desktop as 570-pO56a and the info I have is 570-pOxx. Are they the same?

Many thanks.

 

 

 

 

 

 

 

 

t

5 REPLIES 5
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Message 2 of 6
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HP Recommended

Hi:

 

There sure are a lot of different drivers on the support page.

 

I would use the latest ethernet driver directly from Realtek.

 

It is newer than any of those on the support page.

 

Download, unzip and run the setup application from the W10 driver file at the link below.

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

Audio:

 

This is the latest one on your PCs support page.

 

6.0.8924.1    Apr 5, 2020

 

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102205.exe

 

The System Devices - AMD LOG, would be a component of the AMD graphics driver.

 

According to the specs your PC has the AMD Radeon R5 435 graphics adapter.

 

I would use the latest one from AMD:  Use the Auto-Detect and Install software to select the right graphics driver for you.

 

https://www.amd.com/en/support/graphics/amd-radeon-r5-series/amd-radeon-r5-400-series/amd-radeon-r5-...

 

Realtek card reader...use the latest one from the support page.

 

10.0.18362.31248    Dec 1, 2019

 

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100342.exe

 

 

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Many thanks for the information.

Have updated all except for the first one - latest Ethernet driver - did not know which one to choose, the ones at the top of their page are greyed out. Under the W10 list :

 

 

Win10 Auto Installation Program (SId:1152921505691704020) 10.39.20 2020/10/13 10 MB

 

 

Win8, Win8.1 and Server 2012 Auto Installation Program (SId:1152921505691704119) 8.60.20 2020/10/08 10 MB

 

 

Win7 and Server 2008 R2 Auto Installation Program (SId:1152921505691704091) 7.53.20 2020/10/08 10 MB

 

 

Diagnostic Program for Win7/Win8/Win10 2.0.4.2 2019/06/13 13 MB

 

 

Vista and Server 2008 Auto Installation Program 6.27 2018/03/06 9 MB

 

 

WinXP Auto Installation Program

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HP Recommended

You're very welcome.

 

You want this one...

 

Win10 Auto Installation Program (SId:1152921505691704020) 10.39.20 2020/10/13 10 MB

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All downloads completed.

Thanks once again.

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Anytime.

 

Glad to have been of assistance.

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