10-16-2020 07:10 PM
I am having difficulty accessing the Snip & Search App and it was suggested that I update the drivers, which I normally do through HP Support Assistant.I used the Driver App to check which needs updating.
Having difficulty deciding which drivers to update on the HP Site, there seems to be quite a few.
The drivers that the Driver App were:
Network adapters realtek PCle GbE controller
Sound, video & game controllers - Realtek High Definition Audio
System Devices - AMD LOG
Universal Serial Bus controllers
Realtek USB 2.0 card Reader
When I put my information into the HP Site it came up with numerous updates listing my Desktop as 570-pO56a and the info I have is 570-pOxx. Are they the same?
Solved! Go to Solution.
10-16-2020 09:47 PM
There sure are a lot of different drivers on the support page.
I would use the latest ethernet driver directly from Realtek.
It is newer than any of those on the support page.
Download, unzip and run the setup application from the W10 driver file at the link below.
This is the latest one on your PCs support page.
6.0.8924.1 Apr 5, 2020
The System Devices - AMD LOG, would be a component of the AMD graphics driver.
According to the specs your PC has the AMD Radeon R5 435 graphics adapter.
I would use the latest one from AMD: Use the Auto-Detect and Install software to select the right graphics driver for you.
Realtek card reader...use the latest one from the support page.
10.0.18362.31248 Dec 1, 2019
10-17-2020 01:44 AM
Many thanks for the information.
Have updated all except for the first one - latest Ethernet driver - did not know which one to choose, the ones at the top of their page are greyed out. Under the W10 list :
Win10 Auto Installation Program (SId:1152921505691704020) 10.39.20 2020/10/13 10 MB
Win8, Win8.1 and Server 2012 Auto Installation Program (SId:1152921505691704119) 8.60.20 2020/10/08 10 MB
Win7 and Server 2008 R2 Auto Installation Program (SId:1152921505691704091) 7.53.20 2020/10/08 10 MB
Diagnostic Program for Win7/Win8/Win10 22.214.171.124 2019/06/13 13 MB
Vista and Server 2008 Auto Installation Program 6.27 2018/03/06 9 MB
WinXP Auto Installation Program