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HP Recommended
HP Pavilion All-in- One 27
Microsoft Windows 10 (64-bit)

Error message regarding Windows 11 upgrade

 

The processor isn't currently supported for Windows 11

Processor: AMD A12-9730P RADEON R7, 10 Compute Cores 4C+6G

1 REPLY 1
HP Recommended

Hi:

 

PC's with the AMD processors need to have one of the newer Ryzen processors that are found on this list.

 

Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs

 

This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.

 

If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.

 

https://www.microsoft.com/en-in/software-download/windows11

 

See this article.  3rd headline from the bottom.

 

https://www.zdnet.com/article/microsofts-windows-11-how-to-get-it-now-or-later/?ftag=TREc64629f&bhid...

 

If for some reason, W11 does not work correctly on your PC, you can reinstall W10.

 

I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.

 

I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.

 

You may want to do the same. 

 

Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.

 

You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.

 

Macrium Software | Reflect Free Edition

 

You want the file listed on the left side of the webpage under the Backup at Home section.

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