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MarcosKlemp
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Wireless Keyboard ( HSA-D01K) and mouse (HSA-D01M) lost connection with dongle and don`t reconnect.

‎03-22-2021 03:33 AM

HP Recommended
Product: Wireless Mouse and Keyboard kit 200 Series
Operating System: Microsoft Windows 10 (64-bit)

Hello, everyone.

 

Wireless Keyboard I have a wireless kit, composed by a Keyboard ( HSA-D01K) and mouse (HSA-D01M) and they constantly loses the connection with the Dongle. After several tries I was able to reconnect the Keyboard by pressing the Connect button under the keyboard, but the mouse doesn't have the button in question, only a On-Off switch.

 

I need the keyboard and the mouse to be connected on a single dongle, specially, because I need the Brazilian character "Ç".

 

How can I reconnect my Mouse to the dongle? Are there any alternatives? Can I reconnect the keyboard to a different dongle of a G66 wireless 2.4ghz mouse?

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