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HP Recommended
HP All-in-One Desktop PC 24-cb0000i (3B8A1AV)
Microsoft Windows 11

I have an Hp All in One Desktop PC 24 -cb0072ds Having issues with my keyboard. Lately it takes awile for it to work correctly. if i hit a key, it won't respond at all until sereral minutes later. Have run the tests and somrtimes it passes sometimes it does not. Fustrated. please Help.     Thank you

1 REPLY 1
HP Recommended

Hi @Jayman11 

Unfortunately, "Have run the tests " is to generic to be helpful to us.

Which tests?

 

Did you run the full system test and the keyboard test? 

Were there diagnostic error codes? Having those would help.



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