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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (87 Views)

ac adapter

Product Name: touchsmart 600

My computer won't turn on.  I think it might possiby be the cord or ac power adapter.  Is there a way to test the cord? How would I go about getting a replacement? Would I have to pay for it?  If I do have to buy it and it turns out that the cord or adapter isn't the issue can I return it for a refund or do I just have to eat the money?

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Dean
Posts: 7,732
Member Since: ‎09-28-2010
Message 2 of 2 (63 Views)

Re: ac adapter

[ Edited ]

@24713,

What model # on the HP 600 ??  Pick.

In general terms:

1) Verify the wall plug had power.  Use a lamp.

2) Is that a molded cord or does it plug into the Power Brick?  The plug-in style could have backed out.  Unplug and then firmly seat the cord into the Power Brick.

3) Did you ever notice an LED light on the Power Brick.

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