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hello, I have an HP Pavilion 15.6-inch Gaming Laptop PC 15-ec2000 (2P6B3AV), and I'm trying to upgrade the RAM so I want to look at my motherboard specs. the issue arises when I try to do this because my motherboard doesn't show up anywhere. when looking in my system information it says I have a hp manufactured 88DD motherboard, but I cannot find the specs for this motherboard anywhere, can anyone please help its been hours :(. 

 

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@mygho2,

 

According to: https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-ec2000 and the aforementioned manual (regardless of processor), you can fit up to 2 x 16GB (32GB) of DDR4 PC4-25600, 3200 MHz, Non-ECC, SODIMM, 260-pin RAM.

 

The manual states this about compatible RAM, quote: "DDR4-2400 dual channel support: DDR4-3200 bridge to DDR4-2666, DDR4-2666 downgrade to DDR4-2400", so possibly 3200 MHz RAM will down throttle to 2666 MHz.

 

Kind Regards,

 

NonSequitur777


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@mygho2,

 

Welcome to our HP User Forum!

 

Perhaps this link is helpful: Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC.

 

Kind Regards,

 

NonSequitur777


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unfortunately that manual isn't for the same model as mine,l I have the pavilion 15 ec2000, AMD ryzen 5 5600hz model, that manual was for the ec000 ryzen 7 models 😞

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@mygho2,

 

According to: https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-15-ec2000 and the aforementioned manual (regardless of processor), you can fit up to 2 x 16GB (32GB) of DDR4 PC4-25600, 3200 MHz, Non-ECC, SODIMM, 260-pin RAM.

 

The manual states this about compatible RAM, quote: "DDR4-2400 dual channel support: DDR4-3200 bridge to DDR4-2666, DDR4-2666 downgrade to DDR4-2400", so possibly 3200 MHz RAM will down throttle to 2666 MHz.

 

Kind Regards,

 

NonSequitur777


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