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- couldn't turn on the camera to unlock hp

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03-02-2024 07:09 PM
I've been unlocking my laptop with the face identification with no problem since I buy it, but now it suddenly asks me for the password to unlock the laptop, if I choose the option to unlock it by using the face identification a label appears with the message "couldn't turn on the camera" . In spite of kowing the password, I want to use the face id, but I don't konw how to fix this problem
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