• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎03-29-2019 12:20 PM - edited ‎03-29-2019 12:20 PM

HP Recommended
Product: pavilion 590-p0069
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I changed the cpu form my pavilion with a Ryzen 3 2200g. The problem is that the screws from the heatsink that comes with the Ryzen cpu don't match the holes in the sunflower mother board. I left the original heatsink, but it's not as efficient I think, I'm afraid of overheating issues. Anyone has a solution or can direct me to a compatible heatsink? 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2019 01:04 PM - edited ‎03-29-2019 01:09 PM

HP Recommended

@Bennyace,

Your original A10-9700 uses the same factory installed heatsink as the following:

The 3-2200g is rated 45-65W or the 5-2400g is also rated 45-65W.

Again, all use the same heatsink part number.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎03-29-2019 01:04 PM - edited ‎03-29-2019 01:09 PM

HP Recommended

@Bennyace,

Your original A10-9700 uses the same factory installed heatsink as the following:

The 3-2200g is rated 45-65W or the 5-2400g is also rated 45-65W.

Again, all use the same heatsink part number.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎03-29-2019 01:44 PM

HP Recommended

thanks for the reply. I'm no expert at all. So what you are saying is that I don't need to use the heatsink that came with the processor. Keeping the oridinal one is fine?

 

Thanks again

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.