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HP Recommended
HP EX900 M.2 500GB Solid State Drive
Microsoft Windows 10 (64-bit)

Hi.

After reboot Windows doesn't loading.

diskpart says: Current read-only State: Yes

The device was purchased less than a year ago, used in regular mode.

What can i do about it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@IDDQD,

 

Please refer to the below link to reach the support team.

 

https://www8.hp.com/ru/ru/contact-hp/phone-assist.html

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended
HP Recommended

@IDDQD,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the SSD.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

Thanks for the answer. But there is one moment:

From there, I got here (HP support Forum)

 

Maybe it's because I'm from Russia. So I don't have any other options 😞

HP Recommended

@IDDQD,

 

Please refer to the below link to reach the support team.

 

https://www8.hp.com/ru/ru/contact-hp/phone-assist.html

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.