f keys dont work

[edschilling]

none of the f keys work on my envy all in one pc.  they just quick suddenly, no warning. any ideas how to correct this? thanks in advance

[Hawks_Eye]

@edschilling,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the function (F) keys on your HP Envy All-in-One PC suddenly stopped working, try the following steps to fix the issue.

Check the Function Lock (Fn Lock)

• Look for a key labeled "Fn Lock" or "Fn" + "Esc" and press it to toggle function key behavior.
• On some HP PCs, you need to press "Fn" + "Shift" to unlock them.

Restart Your PC

• A simple restart can sometimes restore keyboard functionality.

Check Keyboard Settings in BIOS

1. Restart your PC and repeatedly press F10 to enter BIOS.
2. Go to Advanced > Device Configuration.
3. Look for Action Keys Mode:
   • Enabled: F1–F12 work as multimedia keys by default (you need to press Fn to use them as function keys).
   • Disabled: F1–F12 work as standard function keys.
4. Change the setting and save changes before exiting.

Update Keyboard Drivers

1. Right-click Start > Device Manager.
2. Expand Keyboards.
3. Right-click your keyboard driver and select Update driver.
4. Choose Search automatically for drivers and restart your PC.

Uninstall and Reinstall Keyboard Drivers

1. In Device Manager, right-click your keyboard driver.
2. Select Uninstall device.
3. Restart your PC; Windows will reinstall the driver automatically.

Run Windows Keyboard Troubleshooter

1. Open Settings > Update & Security > Troubleshoot.
2. Click Additional troubleshooters > Keyboard > Run the troubleshooter.

[Hawks_Eye]

Check for Windows Updates

1. Open Settings > Update & Security > Windows Update.
2. Click Check for updates and install any available updates.

Test with an External Keyboard

• Plug in a USB keyboard and see if the function keys work.
• If they do, it may be a hardware issue with your built-in keyboard.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Hawks_Eye

HP Support